- My Account
The products can of course be returned. Consult the purchase contract withdrawal form for all information necessary to return the products.
The purchase contract withdrawal form can be found here.
The customer does not have the right to withdraw from the purchase contract and to return the products in case of a PERSONALIZED PRODUCT made by printing on a product, as well as in case of custom-made products made according to customer specifications.
Please send an email describing the issue at firstname.lastname@example.org, and we will make sure to remedy it.☺